Matthew Rawls
Articles
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How do I view the number of licenses my org has?
■ As the Application manager, go to your user profile and click Manage > Account. You'll see three tabs. Choose License details to view the total number of licenses your org has. To purchase more l...
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FAQ: Alternate Login/Deskless User Support
■ Note: In order to use the alternate user login feature, your org must have purchased the Simpplr Branded Mobile application. What types of customer profiles does the deskless user use case...
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Best Practices: Using Google My Maps in Tiles and Events
■ With the HTML tile, you're able to embed custom widgets to your home or site dashboards. One practice we often see customers use in location-based sites is a Google My Map highlighting places to ...
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Box Integration with Simpplr
■ Table of Contents Overview Enable Simpplr for Box Establish your org domain(s) for the integration Enable Box at the app level Updates to your service account Enable Box as the Site owner Link Bo...
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Best Practices: Content Promotion
■ To ensure the Simpplr content you create is being discovered and consumed by your intended audience, following these best practices will help you leverage a variety of effective content promotion...
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Simpplr Support Overview
Support Overview Simpplr Support operates on a Follow-the-Sun model, providing 24x7x365 (P0) global technical assistance to ensure seamless intranet experiences for customers. With service centers ...
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How do I grant Support access to my intranet?
■ Overview Granting access to the Support team can be done in just a few steps! Note an application manager user must be the one to grant access on behalf of all intranet users. Standard users (non...
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What is the Simpplr Service Account
■ What is a service account? A Simpplr service account is a user in your Simpplr platform that must maintain moderator permissions. This account receives all Admin/App manager permissions and is g...
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User Provisioning with Microsoft Entra ID
■ Note, you must be the Microsoft admin user, as well as an Application manager on Simpplr to complete these steps. Note that Microsoft Azure has recently renamed to Entra ID. See this article for ...
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How do I find the Twitter codes to add to the Twitter tile on dashboard?
■ Note: Because of Twitter's recent branding change to X, their APIs have changed. Simpplr has enabled a new feature flag for connection to Twitter. If you or anyone at your company has connected ...