25.04 Release Notes

General Availability: 4/14/2025

Improvements

Core intranet

Simpplr Enterprise Search enhancements

Recommended actions

  • Recommended actions provide users action suggestions relevant to their searches. Ultimately it enables users to fulfill certain actions/transactions without leaving the search interface. For example, users can now use the search bar to apply for leave, leveraging Workday and Bamboo HR request forms.

Connector filters

  • As pricing tiers correlate with ingested data, we will give users better control on how they exclude files. As an example, for Google Drive, we provide filters against file size, file age and file type;
    • Exclude data files that are larger than set parameters

    • Exclude data files that were last modified before

    • Exclude file types

For a different connector like ServiceNow, the main filter is knowledgebase article id. We also provide exclude sensitive files or folders so that these files are not ingested for search (e.g., payroll folder, etc.). Via filters, app managers will have better control of what is being indexed or not for the right data size and for the best search experience.

Learn more about Enterprise search

New Simpplr Semantic Search

Simpplr’s new semantic search feature leverages cutting-edge AI technology to deliver a faster, smarter, and more relevant search experience for your intranet platform. Our search engine has been designed from the ground up to understand context, recognize relationships between concepts, and provide you with the information you need—no matter how it's phrased.

Learn more

Advanced audience creation

  • We’ve improved the audience creation process to allow multiple attributes and flexible combinations, enabling more precise targeting. Previously, audiences were built using a single attribute type (People attributes, CSV, specific users, or AD groups). Now, admins can define audiences with complex conditions.

Learn more

Email summary clarification

  • To improve clarity in the daily email notifications summary (triggered when the email notification setting is set to "Summarize daily" instead of the default "Send immediately"), we have updated the subject line of the email:
    • Old subject line: "Your daily digest for <tenant-name>"
    • New subject line: "Your summarized email notifications for <tenant-name>"

5 new languages in the platform

  • We've added 5 new languages in the platform:
    • Finnish
    • Swedish
    • Norwegian
    • Spanish (LATAM)
    • EU Portuguese

Learn more about languages in Simpplr

Introduction of standard profile field 'License type'

  • We are adding a new standard field called ‘License Type’ to distinguish between corporate and frontline licenses for customers using both. This field will be supported across various user provisioning and syncing flows, ensuring accurate license identification. With this enhancement, we lay the groundwork for delivering a tailored experience for frontline users in the future.
  • This feature will be slowly rolled out to all customers. You may not see it right away in your environment. We will continue implementing the feature in customer environments over the next few weeks.
  • This feature is relevant to customers with both corporate and frontline users.
  • As of now, this is completely optional. In a future release, this will be a mandatory selection required.

How does the feature work?

The 'License type' field allows app managers to identify and assign the correct license type to the users.

When a customer has old bundle or a legacy license

  • 'License type' field fill not display anywhere in the application

  • 'License type' will be considered as "Unknown" in the backend

When a customer has only corporate bundle/license

  • 'License type' field fill not display anywhere in the application

  • Since they only have corporate bundle, all the existing users would be assigned "Corporate" license type

  • Any new user provisioned would have "Corporate" license type

When a customer has both corporate and frontline bundle/licenses

  • 'License type' field would be available for set up and provisioning on Manage > Application and Manage > Users screens

  • App managers should provide License type as "Corporate" or "Frontline"

    • As of now, you can provide "Unknown" in case you don't know the license type for a user

    • After a buffer period, "Unknown" will not be allowed. We'll inform you when we enforce the 'License type' values as "Corporate" and "Frontline"

  • 'License type' field is supported in all the provisioning and syncing flows

Do Not Disturb (DND)

  • The new Do Not Disturb (DND) feature helps organizations manage notifications outside of working hours, promoting compliance and employee well-being. With this:
    • App managers can define default working hours for all employees

    • Users can override these settings if permitted by admins

    • The feature is disabled by default

    • Working hour settings apply based on each user’s configured time zone

This feature is recommended for organizations that need to restrict notifications outside of working hours for compliance reasons.

Learn more about DND

View who can manage a site

  • All users with site access can now see which users have been given permission to manage that site. To view who all manages a site, head to the site, then click About > Owners & managers.view who manages sites.png

Note that this feature will only be available for a few customers in this release, and will slowly be rolled out to all customers over the next few releases.

 

Integrations

New pre-built app tiles

  • We're once again expanding the pre-built app tiles library with seven new app tiles (5 display tiles and 2 form tiles), further enhancing integration capabilities and enabling users to seamlessly interact with key third-party applications directly from their dashboards.
What is it? What does it do?
GitHub PR Review tile Allows users to view pull requests pending review from GitHub
GitHub Opened PRs tile Allows users to view opened pull requests from GitHub
SuccessFactors Apply for Time Off tile Allows users to submit PTO requests in SuccessFactors directly from dashboard tiles
JIRA Reported Tickets tile Enable users to see the most recent JIRA tickets they have reported
JIRA ServiceDesk Ticket Creation tile

Allow users to submit support requests directly from dashboard tiles to JIRA ServiceDesk

ServiceNow Submitted Tickets tile Allow users to track the latest ServiceNow tickets they have submitted
Airtable View Tasks in a Content Calendar tile Use an app-level connection to display upcoming tasks from an Airtable content calendar

Learn more about app tiles

 

Special features

Recognition enhancements

  • Set allowance timezone 
    • Recognition managers can set a custom timezone for reward allowances to be distributed in, instead of the UTC based distribution prior. This will allow for better and more useful timing of notifications around allowance balance refreshes. It also, will increase the system resilience and scalability by offsetting the load of distribution across timezones.
  • Backfill historical points 
    • There is now a way within Recognition & Rewards to import previous user point balances into the system. This will allow users to keep their points between systems and make onboarding more seamless. This will require opening a ticket with the Support team and attaching a CSV in the expected format as there is no way to do this in the UI currently. If interested, inform the Support team to contact our Recognition team with the applicable CSV.

Learn more about Simpplr Recognition & Rewards

Employee newsletter enhancements

  • Enhanced resend workflow
    • Newsletter managers have better control and transparency when handling failed sends.
  • Block auto replies for newsletters
    • This feature prevents automatic responses from recipients’ inboxes - e.g., OOO replies - from being sent to the sender/from email address used for a newsletter. This setting is enabled by default but can be configured for each newsletter, ensuring auto replies are blocked unless you choose to disable it.
  • Show cover images for events
    • Events listed in newsletters now include cover images when available.

Learn more about the Employee newsletter feature

 

Mobile

Share the mobile app

  • Our new 'in-app share' feature empowers existing mobile app users to easily invite colleagues to install and use the app. This update streamlines app distribution and boosts adoption through multiple sharing methods (QR codes, SMS, email, native share).
  • This feature is for all mobile and frontline users to help their colleagues download mobile the app.
  • From the side navigation of the mobile app, you'll see a Share app option. From here, you can share the download link via:
    • QR code
    • SMS/email
    • Native share (copy the link and send it through other messaging platforms)

share mobile.png

  • Mobile content promotion via QR code
    • In addition to the ability to share the mobile app with colleagues, we're also introducing a QR code promotion feature that allows app managers to share content and promote the mobile app by generating QR codes. These codes can be printed on physical materials or shared digitally, enabling frontline employees to scan and instantly access relevant resources or install the app.

This feature is for app managers or promotion managers who wish to promote specific content or mobile app among their frontline employees.

Learn more

 

Bug fixes

  • Content not appearing in search with matching key words
  • Manager Email field not available in field mapping
  • User Segment Error
  • People Block Error in Employee Newsletter
  • App store links in newsletters
  • Images are duplicated
  • Mobile app shows Survey option even customer has Sentiment AI enabled only
  • Simpplr Mobile App allows changing profile photos
  • "Get App Link" from mobile promotion shows "failed to send download link" error
  • Emails failing to send
  • Duplicate page in French
  • Some site members not able to view site feed
  • Sites failing to add/remove or reorder under "Featured Sites"
  • Failed to acquire edit session
  • Videos becomes not available after the page is published
  • 500 error on adding image to album
  • No thumbnail image in site tile
  • Subscription not updating site members when Audience list is updated
  • Saving page template with cover image from intranet fails
  • Clicking on "Replace image" in a Page template, then select an existing image on the intranet cause 400 error
  • Bell icon will not clear when clicking mark all as read or after interacting with all items in the dropdown
  • Issue Moving Around Site Content
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