Migration: Navigating the Impact of Intranet URL Changes: What You Need to Know

One of the most significant technical updates in the transition to Simpplr One involves the change in URL structure. While this upgrade aims to improve usability, performance, and add more features, it's important to understand how it will affect links, both internal (within the intranet) and external (outside the intranet).

Internal Links: Seamless Continuity Within the Intranet

One of the key benefits of the URL restructuring process is the automatic handling of internal links. These are hyperlinks that point from one page on the intranet to another—for example, a team site linking to a policy page, or a project overview linking to related resources within the intranet.

To ensure a smooth transition, all internal links will be automatically updated during the upgrade to Simpplr One. This means:

• No user intervention is required. If Page X includes a hyperlink to Page Y, the system will adjust that link to align with the new URL format.

• Navigation remains seamless. Users will continue to access the correct destination pages without encountering broken links or errors.

• Content integrity is preserved. Whether you're browsing from a homepage, department page, or resource directory, all connections between internal content will remain functional.

This automation ensures that the user experience within the intranet is uninterrupted and intuitive following the go-live of the new platform.

How it works

Why it matters

After the upgrade, users may still have old Salesforce URLs saved or bookmarked, which can lead to confusion or broken links.

What it does and how it works

Simpplr created a URL conversion tile where users can paste any old Salesforce URL. The tile instantly returns the correct Simpplr One URL so they can update their bookmarks and get where they need to go—no disruption.

During the AWS cutover call, the Simpplr team will add an HTML tile to the dashboard of your org's AWS instance. This tile will provide users with the AWS URL corresponding to the relevant Salesforce URL.

If you'd like to decline adding the tile during the cutover call and prefer to do it later, you can either submit a Support ticket or request the HTML tile's code during the call.

Configuration options

We can either set this up for you or provide simple instructions if your team prefers to manage it in-house.