What You Need to Know About Simpplr One

What’s New

As you upgrade to Simpplr One, you’ll unlock a more intelligent, personalized, and engaging experience for your employees. 

Watch this video to see some of the new features in action! 

This video highlights several key enhancements, but there’s even more innovation waiting for you. Keep reading to explore additional capabilities – or reach out to your Simpplr representative for more details.

 

 

Quick Highlights by Theme

Here’s a snapshot of some of the most powerful new capabilities you’ll gain when you upgrade to Simpplr One.

Cut through digital overload

Deliver the right information, to the right people, at the right time – ensuring employees get what they need without the noise.

  • Advanced audience creation: Create precise audiences using multiple attributes and flexible combinations for more tailored communications. Learn more.
  • Enhanced audience CSV export: Export comprehensive audience data – now including all relevant people data columns and both standard and non-HTML custom fields – for better targeting and insights. Learn more.
  • New Simpplr semantic search: Deliver smarter search experiences using AI that understands context, recognizes relationships between concepts, and surfaces the most relevant results – no matter how queries are phrased. Learn more.
  • Expanded multilingual support: Seamlessly create, edit, and publish content in 5 new languages: Finnish, Swedish, Norwegian, Spanish (LATAM), and EU Portuguese. Learn more.
  • Employee newsletter enhancements: Improve communication management with enhanced resend workflows for failed sends and a new feature to block auto-replies like out-of-office messages. Learn more.
  • Do not disturb (DND) outside working hours: Manage notification settings to respect employees’ working hours, promoting employee well-being and regulatory compliance. Learn more.

Keep work moving forward

Turn static information into seamless action, making it easy for employees to get things done without friction.

  • App tiles: Allow employees to interact directly with third-party apps – like ticketing systems, HR platforms, or task management tools – without leaving Simpplr. Get started quickly using our ever-expanding library of pre-built app tiles. Learn more.
  • Enterprise search with recommended actions: Empower employees to not only find information but also take immediate action based on search results – making work faster and more efficient. Learn more.
  • Native messaging: Foster real-time collaboration with secure, native instant messaging built directly into Simpplr – reducing reliance on unapproved external apps. Learn more.

Adapt to how your organization really runs

Adapt the digital experience to your organization's unique structure and workflows.

  • User provisioning via multiple SCIM sources: Flexibly manage and provision users across multiple SCIM-integrated systems, offering more control over complex organizational structures. Learn more.
  • Emailless login for deskless workers: Enable seamless intranet access for all employees – including deskless and frontline workers – without requiring corporate email accounts. Learn more.
  • Workday profile picture syncing: Automatically sync employee profile pictures from Workday to keep user profiles up-to-date and consistent. Learn more.

More to Explore

So far we’ve highlighted just a selection of what’s new in Simpplr One. When you migrate, you’ll gain access to even more new functionality than what’s listed here – and the platform will continue to evolve, with new enhancements released regularly.

If you’d like to explore more or stay up-to-date on the latest features, visit our Release Notes Page or talk with your Simpplr representative.

What’s Changed

UX Refresh

 

Security Information

At Simpplr, we prioritize security to protect our customers' data and maintain the integrity and availability of our services. Read more about Security in Simpplr One here

Release Process

In Simpplr One, we will always upgrade you to the latest version on our GA dates. No need for you to coordinate with our team to get on the latest and greatest from Simpplr. 

Learn more about our release process here

User Management

You are able to manage your users within Simpplr One’s UI. 

Please refer to this article to learn more about how to manage your users. 

Roles & Permissions

We have completely redesigned our roles and permissions in Simpplr One. All of your users will maintain the same permissions as they had in Simpplr Classic with two exceptions: app managers & previous system admins will have access to unlisted sites. App managers can manage all user’s profile data but cannot view or edit other user’s profile settings like notifications. 

We moved permissions from the “Privileges” section within the Manage Application menu to our new Manage Roles section and we no longer have the system admin role. All system admins will become app managers. You can change this as you need to.

To learn more about our new roles and permissions, please check out this Knowledge Base article. 

Custom Reports

In Simpplr Classic, we relied on Salesforce for reports that were not available directly within Simpplr. In Simpplr One, we are building custom reports and actions within our platform. 

If you were running a custom report in Simpplr Classic, you can request that report via our Support team for now. 

Learn more about custom reports and what is available here. 

External File Integrations

During the upgrade, your external file integrations will transfer and all external files will stay connected to the sites, pages and tiles where they are linked. 

All files that a user has access to in your external file repository will appear in search results. This is different from Simpplr Classic, where only the files within folders connected to sites appear within search. Users will not see any files they do not have access to in the external file system. 

Additionally, we no longer have the option for Simpplr-managed permissions and all permissions are managed by the external file system.

Learn more about the integrations in our Knowledge Base:

New Login Identifiers 

In Simpplr Classic, email was the only login identifier available. In Simpplr One, we have other identifiers too, like email, mobile, employee number or other custom fields. Learn more about this here

During the upgrade, we ask you to keep the same unique identifier for your users. After the upgrade, we can work with you to begin using a new identifier if desired.

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