This document explains what different levels of user within Simpplr can do.
There are two system roles built into the platform; application manager and standard user. All other roles are custom and configurable by the app manager, and can be assigned permissions as needed.
There are also site roles titled site owner, site manager and site content manager. These users will have governance permissions over their specific sites, but outside those sites are still considered standard users.
App managers and standard users have default permissions assigned to them, shown in the table below, but can be customized with certain permissions to fit your org's needs. Site owners and managers are not customizable, and can be configured at the site level when assigning members to the site.
As shown below, the primary difference between site owners and managers is that owners can connect third-party file storage integrations to their sites.
Roles
Permissions | App manager | Site owner | Site manager | Site Content manager | Standard user |
Search for people, sites, content and files | √ | √ | √ | √ | √ |
View, like, favorite, share, and download files | √ | √ | √ | √ | √ |
Post and reply on Feed* | √ | √ | √ | √ | √ |
Delete site Feed posts (if user is Site owner/manager) | √ | √ | √ | ||
Delete home dashboard Feed posts | √ | √* | √* | ||
Edit others' Feed posts (everyone can edit their own Feed posts) | √ | ||||
Share posts and content in Feed* | √ | √ | √ | √ | √ |
View, like, and favorite content | √ | √ | √ | √ | √ |
Add, edit, and publish content (End users must submit content for approval) | √ | √ | √ | √ | √* |
Promote content to the site carousel | √ | √ | √ | √ | |
Validate content via auto-governance engine | √ | √ | √ | √ | |
Send notifications for content | √ | √ | √ | √ | |
Make content must read | √ | √* | √* | ||
Curate and promote content from all sites | √ | ||||
Unpublish content | √ | √ | √ | √ | |
Approve content submissions (if app manager enables) | √ | √ | √ | √ | |
Create sites | √ | √* | √* | √* | √* |
Connect site integrations, including file storage and messaging | √ | ||||
Manage site settings, membership, and analytics | √ | √ | √ | ||
Set site access level (public, private or unlisted). Note, app managers must request membership to private sites first before being able to manage them. | √ | √ | √ | ||
Add/remove Site managers | √ | √ | √ | ||
Move content to another site managed by the same user | √ | √ | √ | ||
Upload native Simpplr site files (depends on Manage application > Governance > File upload permissions settings) | √ | √* | √* | √* | √* |
Manage site dashboard (if Site control is set to Site owner/manager in Manage application > Governance) | √ | √* | √* | ||
Add site categories | √ | √ | √ | ||
Create and manage social campaigns | √ | √* | √* | √* | √* |
View app wide analytics | √ | √* | √* | √* | √* |
Control Home layout, carousel and tiles for all users (if Home is set to app manager controlled) | √ | √* | √* | √* | √* |
Create and manage subscriptions | √ | ||||
Create audiences | √ | ||||
Manage branding | √ | ||||
Remove files (click link for difference b/t removing and deleting files) | √ | √ | √ | √ (if this user uploaded it) | √ (if this user uploaded it) |
Delete files (click link for difference b/t removing and deleting files) | √ (if this user uploaded it) | √ (if this user uploaded it) | √ (if this user uploaded it) | √ (if this user uploaded it) | √ (if this user uploaded it) |
Upload profile photos for other people and change their time zones in Simpplr | √ |
* = If Feed is enabled
√* = Contingent on Privileges setup (controlled by app manager)
Permissions in Simpplr
Utilize permissions in Simpplr to create custom roles for your users. Below are definitions of what each permission allows, as well as best practices for creating user roles in your intranet.
For some permissions, clicking one automatically enables another (or multiple) that acts as a prerequisite to use the selected permission.
User and Role Management
Permission | What to do with this permission | Prerequisites and Additional comments |
Edit users | Users will be able to make changes to any user's profile from Edit in Manage users menu. | View users and View roles permissions will be enabled. |
Manage user sessions | Users will be able to view a session list which has details of people logged to the tenant using which operating system and browser. | View users permission will be enabled. |
Change user status | Users having this permission will be able to change the status of any user from active, inactive and freeze. | View users permission will be enabled. |
Create users | Users with this permission will be able to create other users in the application. | View users and View roles permissions will be enabled. |
Login as | Users with this permission will be able to login to the application as any user. | View users permission will be enabled. |
View users | Users with this permission will be able to see the list of users present in the system. | View roles permission will be enabled. |
Create role | Users will be able to create new custom roles in the system. | View roles permission will be enabled. |
Update role | Update role permission allows the user to make permission changes in any of the custom roles created. | View roles permission will be enabled. |
Edit application | View application permission will be enabled. | |
Delete role | Users with this permission can delete existing custom roles in the application. |
View roles and Update roles permissions will be enabled. Note: System roles like Application Manager and End User cannot be deleted. |
Manage password policy | This is the permission where users can make changes in the password policy from Manage > Application > Security> Password policy, according to which users need to set their passwords. | View application permission will be enabled. |
Manage OAuth client applications | Users with this permission can manage OAuth client applications. | View application permission will be enabled. |
People edit profile | Users with this permission can edit other users' profile field values. | |
Profile fields | ||
View application | Users with this permission will be able to access the manage application all tabs. | |
User integration | ||
Branding customization | Users with this permission will be able to make changes in the look and feel of the application along with color and fonts logo etc. | |
Attribute values | ||
Manage audience | ||
View roles | This permission allows users to see the list of roles present in the system. | |
Manage expertise | User will able to perform add/edit/delete/merge expertise. | |
Manage sandboxes | ||
Google Analytics | This option should allow users to configure Google Analytics under Manage > Application > Integrations > Analytics. | |
View account details | User will be able to view account details (Click the User Profile icon > Manage > Manage Account). |
With this privilege, the user has an option to view details for the account. To edit - Visit Tenant Admin portal |
Site and content management
Permission | What to do with this permission | Additional comments |
Add sites | User will be allowed to add any public/private/unlisted site. | |
Manage all sites | User will be allowed to manage all site related activities (under Manage sites). | Users cannot manage Unlisted sites with this option. |
Manage subscriptions | User will be allowed to add new Subscriptions using Audiences and edit those Subscriptions | |
Home management | User will be allowed to edit and configure home dashboard layout when it's set to "App manager controlled", still restricting edit access to other End users |
Topic management
Permission | What to do with this permission | Prerequisites and Additional comments |
Merge topic | Users will be able to merge topics. | |
Delete topic | Users will be able to delete topics. | |
Update topic | Users will be able to edit already created topics. | |
Listed managed topics | Users will be able to see a list of all topics. | |
Add topic | Users will be able to add new topics in the system. |
Analytics
Permission | What to do with this permission | Additional comments |
Analytics | Users with this permission will be able to see the analytics of all content types. |
Social campaign
Permission | What to do with this permission | Additional comments |
Manage social campaign | Users with this permission will be able to create and manage social campaigns for the organization to promote on their social media profiles like Facebook and LinkedIn. |
|
Recognition
Permission | What to do with this permission | Additional comments |
Manage recognition | Users with this permission will be able to create and manage awards in the Recognition Suite add-on feature. |
|
Newsletter
Permission | What to do with this permission | Additional comments |
Manage newsletter | Users with this permission will be able to create and manage newsletters on the Employee Newsletter add-on feature. |
Employee Listening
Permission | What to do with this permission | Additional comments |
Manage sentiment check | Users with this permission will be able to create and manage sentiment checks within the Employee Listening add-on feature. | |
Manage survey | Users with this permission will be able to create and manage Pulse and All-purpose surveys within the Employee Listening add-on feature. |
Public, Private and Unlisted Site Permissions
Public sites
Non member | Member | Site manager | ||||
View | Manage | View | Manage | View | Manage | |
System admin | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
System admin + Unlisted site admin | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
App manager | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
App manager + Unlisted site admin | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
Standard user | ✅ | ❌ | ✅ | ❌ | ✅ | ✅ |
Private sites
Non member | Member | Site manager | ||||
View | Manage | View | Manage | View | Manage | |
System admin | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
System admin + Unlisted site admin | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
App manager | ❌ | ❌ | ✅ | ❌ | ✅ | ✅ |
App manager + Unlisted site admin | ❌ | ❌ | ✅ | ❌ | ✅ | ✅ |
Standard user | ❌ | ❌ | ✅ | ❌ | ✅ | ✅ |
Unlisted sites
Non member | Member | Site manager | ||||
View | Manage | View | Manage | View | Manage | |
System admin | ❌ | ❌ | ✅ | ❌ | ✅ | ✅ |
System admin + Unlisted site admin | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
App manager | ❌ | ❌ | ✅ | ❌ | ✅ | ✅ |
App manager + Unlisted site admin | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
Standard user | ❌ | ❌ | ✅ | ❌ | ✅ | ✅ |
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