Updated June 2025
Our Commitment
Simpplr is committed to delivering an inclusive and accessible digital experience for all users, including individuals with disabilities. Accessibility is foundational to our platform—we design with inclusivity in mind at every stage of the product lifecycle.
Standards and Guidelines
We align our accessibility efforts with the Web Content Accessibility Guidelines (WCAG) 2.2, Levels A and AA, as published by the World Wide Web Consortium (W3C). These internationally recognized standards are designed to make digital content more accessible and usable for everyone.
We also strive to meet requirements outlined in the Americans with Disabilities Act (ADA) and other applicable regulations.
How We Build for Accessibility
Accessibility is embedded directly into our product development process to ensure a seamless experience for all users, by default. Our approach includes:
- Designing and coding with accessibility best practices from the start
- Supporting assistive technologies (e.g., screen readers)
- Enabling full keyboard navigation
- Maintaining high color contrast and scalable typography
- Requiring alt text in publishing workflows
Accessibility is always “on”—there are no settings to enable. Simpplr’s platform is designed to be accessible out of the box, without requiring additional configuration.
Accessibility Features Across Platforms
Simpplr offers a consistent and accessible experience across web, iOS, and Android, with features such as:
- Screen reader support
- Keyboard operability for both admins and end users
- Auto-generated captions and translations
- Conformance across fonts, colors, sizes, and navigation elements
Partnership with Level Access
To continuously improve our accessibility posture, Simpplr partners with Level Access, a recognized leader in digital accessibility. Through this collaboration, we:
- Conduct ongoing accessibility evaluations
- Monitor and remediate issues in real time
- Receive expert input from individuals with disabilities
-
Regularly update our Voluntary Product Accessibility Template (VPAT)
- Our latest VPAT certification for iOS, Android, and web is expected by October 2025
- [Access our VPAT v2.5 here]
Your Responsibility
Simpplr provides an accessible platform by design, but customers also play a critical role in ensuring accessibility. You can support inclusive experiences by:
- Creating accessible content: Use alt text, captions, and accessible formats when uploading media and documents
- Following best practices: Use high-contrast colors, clear language, and structured formatting
- Testing third-party integrations: Ensure embedded or custom components meet accessibility standards
Accessibility is a shared responsibility—one that helps create equitable access for your entire workforce.
Continuous Improvement
Our product, engineering, and design teams are committed to ongoing enhancement. We regularly test and refine Simpplr’s accessibility features in response to evolving standards and user needs.
We are actively working toward:
- Strengthening WCAG 2.2 AA conformance
- Introducing user preferences, accessibility tooling, and assistive capabilities
- Expanding training, testing, and customer-facing resources to support accessibility at scale
If you have any questions, please reach out at a11y@simpplr.com.
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