What are the storage and file size limits on the intranet?

Below is a table that highlights various functional areas of the intranet and applicable file size upload limitations. 

Functional area Comments
Albums Images cannot be more than 10MB in size
Videos The maximum file size allowed to be uploaded → 2GB
The maximum storage per-user license for video is 5GB. Storage year over year is NOT aggregated. The annual limit is allocated throughout the customer's lifecycle on the platform. If storage is exceeded, videos must be removed to upload new ones
The maximum video frame size → 5000 x 5000
Intranet background image The background image cannot exceed 500KB
Content body images The maximum allowed file size is 10MB
File attachment File uploads cannot exceed 2GB
Content attachment Best practice is to not exceed 25MB per file upload
Favicon image
  • Recommended size: 250x250 px. 
  • Maximum file size: 100KB. 
  • JPG or PNG files supported
Content cover image
  • Recommended size: 1088x612 px
Site cover image
  • Recommended size: 1088x171 px
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