Analytics: Site level analytics

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Note:

Analytics are on a 24-hour delay. Up to date metrics will appear 24 hours after the activity has occurred.

As a Site owner, manager or Content manager, you can view analytics data related to your sites. Site analytics can be accessed via the Analytics button in the site header.

What data is available in site analytics?

You can see an overview of the following for the whole lifetime of the site, with a downloadable CSV:

• Site created date
• Number of Site managers/members
• Number of currently published content items, and its distribution among types.

Detailed sections for the following with specifiable date ranges and downloadable CSVs:

• Views
• Least viewed content
• Content published
• Views by type
• Content referral sources

For each referral source:

• Top 15 referral sources for all site content, ordered by number of referrals.
• Number of unique pieces of content that have views.
• Number of content views for each referral source.
• Percentage of content views coming from each referral source.
• Average content views per item.
• Percentage of this average, out of all total average content views per item 
• Downloadable CSVs for each metric that include:
• Date created and date range selected
• Referral source
• Number of referrals
• Content items
• Referrals per item

• Knowledge pages
• Engagement
• Most popular content

Content-level analytics

Analytics can always be used for pages in sites. App managers can see which sources of content are most effective at driving users to their pages. 

To see the content referral sources for a page, go to the page and open its page analytics. Scroll down until you see content referral sources.

Summary of content-level referral source metrics

For each referral source:

• Top 15 referral sources for all site content, ordered by number of referrals.
• Number of content views for each referral source.
• Percentage of content views coming from each referral source.
• Downloadable CSVs for each metric that include:
• Date created and date range selected
• Referral source
• Number of referrals

If a post is created directly on Site A's feed and mentions Site B, then that post will display on both Site A and Site B's feeds. People can reply to that post in either feed and the reply will display on the post in both sites' feeds. The analytics for that post and all replies will only be counted in Site A's site engagement analytics. Site B's site analytics counts won't reflect this.