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A vanity URL, or custom URL, is a virtual address that can include your company subdomain (e.g. intranet.socialive.com).
During your org's implementation, your consultant will ask for the domain you want to use. Our team will then set up your URL, which will create a number of unique DNS records. We then send your team those records to have populated into your DNS settings.
While you are able to change the URL at any time, Simpplr does not recommend changing it often. All your intranet URLs will be tied to the domain set up here, and if changed, this would break any URLs set up, and it's a manual process for Simpplr to adjust each URL. Contact Support if you'd like to begin the process of changing the URL.
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