Simpplr Data Subprocessor Partners

Simpplr works with a range of partners that help us deliver a superior user experience by providing infrastructure, data processing, and storage. We ensure that all subprocessors provide data protection with security controls at least as strong as those of Simpplr.

This page will be updated over time if and when new subprocessing partners are incorporated into the Simpplr platform. Please press the “Follow” button at the top right of this page to be automatically notified when this page changes.

The duration of processing for all subprocessors will be the term of the Master Subscription Agreement and applicable Order Forms.

Name	Nature of Processing
Amazon Web Services (AWS)	Infrastructure and Hosting
Apple	APNs (iOS Push Notification)
AudioEye	Accessibility Services (optional)
Azure OpenAI	Infrastructure and Hosting AI Services
Bugfender	Remote Logging
Coralogix	Platform Observability
Cyclr	Integration Services
Elastic Search	Search Services
Google Firebase	Firebase Cloud Messaging (Push Notification) Firebase Performance Monitoring Firebase Crashlytics (Crash Analysis) Firebase Remote Config (Feature Configuration)
Google Cloud Translation	Translation Services
Kaltura	Video Storage and Services (optional)
Merge	Integration Tools
Mixpanel	User Engagement Analytics
Rudderstack	User Engagement Analytics
Sentry	Performance Monitoring
Sisense	Data Visualization
Snowflake	Data Warehousing
*Optional subprocessor: Tango (for employee rewards)	Rewards fulfillment *note that employee rewards is an optional feature that Simpplr customers can choose to use. If a customer uses this feature, employee emails and names will be transferred to this subprocessor in the United States and processed for purposes of administering the employee rewards feature.
Twilio	SMS Services